Frequently
Asked Questions When Ordering
Do you
have a minimum dollar order?
No! Items only need to be ordered in their sellable units such as one bundle or
one case.
Can I add
my purchase order number to my order?
Yes. At checkout you have an option of adding your purchase order number to
your order.
What are
my payment options?
We accept payment via Visa, MasterCard, American Express and also offer credit
terms for approved accounts. Contact us for a credit application.
How will
my order ship?
Your order will ship from Illinois, in the most economical way available based
upon what you have purchased and your location.
When will
my order ship?
In-stock orders placed before 5 p.m. ship same day!
Are my
purchases subject to sales tax?
Applicable taxes will be charged on your full purchase unless we have a tax
certificate on file. If you have a tax form on file with us you will not be
charged tax on any of your purchases unless at checkout you change the tax
status of the item to yes.
Returns
Can I
return products?
Yes. Items must be in full units and packed in their original packaging in
resalable condition. No partial units may be returned for credit. Please
contact us for return instructions.
Security
Is your
website secure?
Yes! Order in confidence! We use Veri-Sign 128 bit encryption security and also
subscribe to Hacker Safe. To maintain security to your account, never share
your password with anyone and make sure to log out of our site and close
browser on shared terminals.